Regular System Maintenance

Most people don't think much about regular maintenance unless their network crashes or another problem occurs.
Regular maintenance can prevent trouble before it starts. We are offering a Regular Systems Maintenance (RSM) program which safeguards your business network.

This comprehensive program consists of specialised system checks, analysis and adjustments that are carried out by a Systems Consultant on a monthly basis.

• We will safeguard your system by:

Reviewing backups and perform test restores to ensure backup integrity,
Analysing firewall & system event logs for warnings and error messages,
Ensuring critical operating system updates are enacted,
Reviewing Anti-virus protection including software versions and updating,
Checking of server disk space, performance and partitioning,
And many more - over 20 checks and adjustments in total.

• The benefits of Regular Systems Maintenance include:

Reduced exposure to potential disasters such as network downtime,
A decreased risk of viruses, worms, hackers and other threats,
A reduced chance of all system failures and data loss,
Improved performance of network applications.

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Remote Help Desk

Desktop & Server Support inc. 24x7 Facility Management:

You can save money each year through help desk outsourcing while providing world class help desk support.

Help from a real person is always available. Call our helpdesk and you'll be in touch with your dedicated support representative whenever a computer related question comes up.

When you partner with our Help Desk Services, you gain a partner recognized by the Help Desk Institute as a leader in the help desk outsource industry.

Our state of the art technology and predictable, repeatable workflow processes will lead to distinct improvement in customer satisfaction levels. By using our provided software, we can also remote control your desktop or server to providng first time support without change your existing network deployment.

 

Remote Control for First Time support

Client Offices and Data Centre

Our Customer relationship & Project management System

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